Cancellation Policy

Cancellation summary

This page contains short excerpts. The full Cancellation section is included in our Terms & Conditions.

For physical products, customers may request cancellation until 12 midnight IST at the end of the calendar day on which the order is placed. This is not a rolling 24-hour cancellation window.

For example, an order placed at 10 am or 11 pm IST on 10 November has the same cancellation deadline: midnight at the end of 10 November.

Cancellation requests must be submitted by this deadline through our Contact page or customer support channels.

Downloadable products cannot be cancelled once the order is placed. Downloadables are usually available immediately after ordering. The midnight cancellation window applies only to physical products.

Physical-product cancellation requests submitted after 12 midnight IST at the end of the order date are outside the cancellation window.

Read the full Cancellation section in Terms & Conditions